Ci Direct is now part of ZC Sterling's Voluntary Insurance services.

ZC Sterling’s Voluntary Insurance services provide builders, banks and mortgage originators with a groundbreaking combination of business-to-business-to-consumer voluntary insurance solutions and the industry’s only sales and customer care facility that is a Certified Center of Excellence by The Center for Customer - Driven Quality™ at Purdue University.  ZC Sterling implements highly customized insurance programs designed to improve your bottom line.  

Voluntary Insurance Programs

Our national Never Say No^SM program allows mortgage originators, homebuilders and real estate agents to offer a convenient homeowners insurance product while generating a new stream of revenue. This program is exclusively available during the home purchase event. Whether or not you have an in-house insurance agency, Never Say No^SM is designed to keep you within RESPA guidelines.

Closes more business. Our nationalNever Say No^SM program facilitates home closings by providing homebuyers the convenience of a customer-friendly insurance option during their time of purchase.

Speeds loan origination. Since we use a fully automated process to generate competitive quotes-within 48 hours-we help you avoid closing delays.

Shortens loan process. Our streamlined underwriting uses the homebuyer's current information to eliminate redundant questions and close loans faster.


Sales & Customer Care Services

ZC Sterling leads the field in providing outsourced insurance and customer care solutions. We have committed to:

• powerful technology
• experienced, licensed agents
• a combination of integrated solutions and customizable services that can't be found elsewhere