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Keeping you first with expert hazard insurance outsourcing |
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ZC Sterling was the first provider of hazard insurance outsourcing services. Our experience and expertise ensures your risks are covered and premiums are paid accurately, every time – without lapse in coverage. Customers rely on us for the quality, service, technology and compliance that keep their business strong. Service. We anticipate and resolve problems before they impact your customers. Decades of mortgage experience enable our professionals to identify potential problems. But it's our proactive service attitude that ensures timely, effective recommendations. And, when borrower contact is required, our trained customer service representatives have the skills and tools to provide resolution in one call. Quality. To us, even a single false placement is a defect - and defects cause borrower irritation. So we apply the advanced techniques of the Six Sigma quality improvement methodology to reduce defects to a minimum. Technology. ZC Sterling keeps your processing on track with the newest and most advanced systems in hazard insurance outsourcing. We apply customizable, rules-based intelligence and the industry's leading imaging/optical character recognition (OCR) capabilities to create highly tailored solutions that meet your requirements. Compliance. Innovative thinking led ZC Sterling to be first to integrate an affordable voluntary homeowners insurance offer within hazard insurance processing. This program manages your risk and satisfies borrower obligations. |
 
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